Starting from the Saturday 1st of November unsuitable gifts may be returned for a refund within 14 days from Christmas Day and within 28 days for an exchange. (Your return or notification of return must reach us by 8 January 2009 for a refund and by 22 January 2009 for an exchange.) All returns are subject to our standard
Terms & Conditions. (This policy refers only to those items bought via this online website, for items bought in
STORM shops, please contact them directly for Returns / Exchange details.)
The
STORM operations center is open weekdays (Mon-Fri) 10am-5pm, excluding bank holidays. It will be closed between 24th & 28th December. It will also be closed between 1st & 4th January.
We would advise to order in advance of the below last postage dates to ensure that you receive your orders - at peak times like Christmas, the Royal Mail Postal Service can sometimes experience delays.
The last order dates to ensure Christmas delivery subject to stock being available are:
| Delivery Option |
Date |
Order Time |
Comments |
Free Delivery
(UK only) |
18/12/08 |
2pm |
Goods are sent by Royal Mail and need to be signed for. |
Next Day
(UK Mainland) |
23/12/08 |
2pm |
Goods are sent using The Royal Mail Special Delivery next working day service. (This is based on Royal Mail's last recommended posting date) |
| International USA |
10/12/08 |
2pm |
Goods are sent by the Royal Mail International Delivery Service. (This is based on Royal Mail's last recommended posting date) |
| International Europe |
12/12/08 |
2pm |
Goods are sent by the Royal Mail International Delivery Service. (This is based on Royal Mail's last recommended posting date) |
Please call our Web Sales Team on 020 7874 6915 after these date for confirmation of delivery in time for Christmas.
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