CUSTOMER FEEDBACK


Let us know what you think!

If you have any questions, comments or suggestions, we would like to hear from you. Please complete the form below and you might get a mention on our website.


Customer Feedback form



" Just wanted to say thanks for a fantastic watch, coolest timepiece I've ever been pleased to wear!! And the service was brilliant, I got it the day after I bought it, fantastic! Will definitely buy from your online shop again, thanks :-).

Thanks,
Simon, Cheltenham, UK



" Thank you very much for this fantastic watch. They are just great . STORM has the best design I have ever seen. I already have the Navigator, Expo and my girlfriend has the Vienna. The Montecristo is the best present I could get for my 25th birthday. will definitely purchase again.

Thanks,
Lukas, Vienna, Austria



" Just to let you know that my wife bought me a STORM watch in 2005 for my 40th Birthday - was a eye catcher then, still is and always will be. So many comments by people who see the watch on my wrist. So I reciprocated and also bought my wife a STORM watch on her birthday. Such lovely watches. Please keep up the good work.

Kind regards,
Ashraf, Bolton, UK



" Many thanks for your help. I must say how delighted I am with your superb customer service; fast delivery, efficiency and friendliness over the phone etc. Just to clarify, I actually ordered two ladies watches from you. When the first one arrived, I realised that I’d made a mistake as the watch was much too big for my wife’s dainty little wrist! An absolutely beautiful watch, but just too big. This is the watch which I immediately returned to you, and against which you have now provided a refund, thanks. I immediately then placed the second (new) order for the alternative watch. This arrived the following day and is much more suitable. Again, another lovely watch for the price . . . well done STORM.

Kind regards,
Alan, Torquay, UK



"Once again I am impressed with the level of service you and your company provide.  I have been wearing Storm Watches since 2000 and never been disappointed.  Thank you again!!!

Gillian, PA, USA



"I thought I would break the tradition of moaning and congratulate you on a fantastic service you offer. I processed an online order yesterday to buy a watch.  It said on the screen that if the order was processed before 12noon, I would receive it the following day.

IT ARRIVED AS PROMISED.  That has to be a first!!

I really want to say that you have got a great set up down there and you provided me with a brilliant service. The website was funky, easy to use and I think the option to change the colour is great. I spoke to a woman who was really helpful, and the package is in good condition and the presentation box and ball are amazing.

This is a Christmas present for my fiancé and I know that she will love it.

So all that's left to say is THANK YOU. If only more companies were more like you!!!

Thanks for the Christmas Card!!!

Cheers

Steve, Leicester, UK



"Hello....I just wanted to say that my order came in a timely fashion ( enough for me to have it personally engraved before his birthday) and was perfectly packaged. The surprise for my husband's birthday was perfect. He had first tried on the watch in Vancouver, Canada several years ago and again in a store in Halifax, Canada. (east coast) We never purchased it due to myself going to university, etc etc.... We have since moved to the U.S. where nobody seems to sell the line. So, I ordered it from the source and he is so thrilled! Thank you so much......I really appreciated your care and service.
Best,"
Ami, CT, USA



"I received the package today and I just wanted to thank you once again for your continued support as well as your patience.  It's because of people like yourself that I will continue to purchase your products and will not hesitate to tell a friend... or five. :-)  My better half and I learned about your company about 3 years ago and have purchased here and there however, that will definitely increase due to this experience.  All the very best to you and your colleagues!

Best regards always,
Miko, NJ, USA



"What can I say?! What an amazing watch! I had often seen the advertisements for 'STORM' watches on the underground on my daily commute to London, but never in a  million years did I think I'd soon own one! 'STORM' watches are real eye-catchers and I love their original and unusual style. With this new innovative watch I intend to live by the brand's motto and 'Stand out in a STORM'.

Emily, Hertfordshire, UK



"Thank you for a fantastic service. I ordered the chosen watch late on Sunday evening and on Monday I received an email informing me that the watch had been dispatched, by Tuesday I was in receipt of the watch. I would also like to express how pleased I am with the watch I ordered, it is a surprise Christmas gift for my father so I wanted it to be special and it has not disappointed. I look forward to shopping with you again in the future'.

Heidi, Staffordshire, UK



"I received the replacement watch today and everything works perfectly. We'd like to thank storm for an excellent service! If only other companies were this good! Thank you'.

Jonathan, Leicester, UK



"Thank you for a fantastic service. I ordered the chosen watch late on Sunday evening and on Monday I received an email informing me that the watch had been dispatched, by Tuesday I was in receipt of the watch. I would also like to express how pleased I am with the watch I ordered, it is a surprise Christmas gift for my father so I wanted it to be special and he wasn't disappointed. I look forward to shopping with you again in the future'.

Alicia, London, UK



"Congratulations from a very satisfied customer. Excellent watches design, right materials and finishing touch.you are doing a great work, I am very happy to advertise your brand!'

Davide, Palermo, Italy

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